Remote Device Management Platform

Turn Every Machine Into a Smart Brand Ambassador.

The turnkey platform for global fleet management, AI diagnostics, and white-label customer portals — purpose-built for machine builders.

Real-time Connectivity
Multi-Tenant Ready
AI-Powered Support
Novylon dashboard showing fleet monitoring, live telemetry, and device management
Protocol Builder Widget Canvas Fleet Monitoring AI Diagnostics White-Label Branding Pairing Codes OTA Updates Device Tickets Protocol Builder Widget Canvas Fleet Monitoring AI Diagnostics White-Label Branding Pairing Codes OTA Updates Device Tickets

Sound familiar?

Without Novylon

Blind after delivery

Machines ship and you lose all visibility. Support starts with guesswork.

Support by email & phone

Context lost between tickets. Same diagnostic questions every call.

One portal per customer

Custom dashboards don’t scale. White-labeling means forking code.

With Novylon

Full fleet visibility

Every device online or offline, live telemetry and event history at a glance.

AI-powered contextual support

AI reads sensor data, manuals, and past tickets before answering.

One platform, infinite brands

White-label portals with your logo, colors, and domain — no code forks.

Three layers, one platform

1

Device Gateways

Lightweight software connects your machines via encrypted channels. Auto-enrollment with pairing codes. No VPN required.

2

Platform Core

Real-time data processing, AI context engine, fleet analytics, and multi-tenant orchestration — all managed for you.

3

Web Portals

Manufacturer fleet control and branded customer self-service — dashboards, tickets, downloads, all white-labeled.

Built for machine builders who need more than monitoring

01

Protocol Builder

Define your machine’s protocol visually. Serial, Modbus, CAN, TCP — map raw bytes to named data points, build command templates, and test without deploying.

02

Widget Canvas

Drag-and-drop dashboards for every device type. Gauges, charts, command buttons — design once, publish to both portals.

03

Live Fleet Monitoring

See every device in real-time. Drill into live telemetry, event logs, and full command history across your entire fleet.

04

AI Support Assistant

An AI that reads your sensor data, manuals, and past tickets before answering. Multi-provider, role-aware knowledge retrieval.

05

White-Label Branding

Give each customer a portal with your logo, colors, and domain. The branding API themes everything before users sign in.

06

Tickets with Device Context

Support tickets born from live device sessions. AI-generated summaries, similarity search, and embedded sensor snapshots.

Trusted by Industry Leaders

Three steps from protocol to production

1

Define

Create device types, map communication protocols, and design customer-facing dashboards in the Protocol Builder and Widget Canvas.

2

Connect

Devices authenticate via WebSocket with a one-time token. Auto-enrollment with pairing codes. Subscriptions start streaming telemetry immediately.

3

Manage

Fleet monitoring, support sessions with AI diagnostics, OTA firmware updates, and branded customer self-service — all from one platform.

Choose your portal

Request a Live Demo

Ready to see it in action?

Whether you’re exploring remote device management for the first time or looking to replace a legacy solution — we’d love to hear about your use case. Get in touch and we’ll schedule a demo tailored to your machines and processes.

We typically respond within 24 hours