Remote Device Management Platform
Turn Every Machine Into a Smart Brand Ambassador.
The turnkey platform for global fleet management, AI support from your manuals, and white-label customer portals — purpose-built for machine builders.
Remote Device Management Platform
The turnkey platform for global fleet management, AI support from your manuals, and white-label customer portals — purpose-built for machine builders.
Machines ship and you lose all visibility. Support starts with guesswork.
Context lost between tickets. Same diagnostic questions every call.
Custom dashboards don’t scale. White-labeling means forking code.
Every device online or offline, live telemetry and event history at a glance.
Manuals and past tickets become a searchable knowledge base — so every support request starts with the right answers for your sensors and machines.
One platform. Customer portals in your look — without building them separately.
Lightweight software connects your machines via encrypted channels. Auto-enrollment with pairing codes. No VPN required.
Real-time data processing, support knowledge base, fleet analytics, and multi-tenant orchestration — all managed for you.
Manufacturer fleet control and branded customer self-service — dashboards, tickets, downloads, all white-labeled.
Define your machine’s protocol visually. Serial, Modbus, CAN, TCP — map raw bytes to named data points, build command templates, and test without deploying.
See every device in real-time. Drill into live telemetry, event logs, and full command history across your entire fleet.
Your existing manuals and resolved tickets are turned into a vector knowledge base. When a support request comes in, AI retrieves the relevant guidance for that machine and its sensors — grounded in your own documentation.
Give each customer a portal with your logo, colors, and domain — branded before users even sign in.
Every closed ticket feeds the knowledge base. Similar past cases and sensor-related answers surface automatically on the next request — so know-how stays in the system, not only in people’s heads.
Machines in the field across regions
Keep visibility after delivery. Monitor fleets remotely, cut unnecessary site visits, and give your service team live machine context before every call.
Support with audit-ready context
Support requests come with device and sensor context. Manuals and past tickets power a knowledge base that guides diagnosis — faster answers, clearer handoffs.
Your brand on every customer portal
Offer each customer a portal in your brand — logo, colors, domain — without building and maintaining a separate portal per account.
Create device types, map communication protocols, and design customer-facing dashboards in the Protocol Builder and Widget Canvas.
Devices enroll with a pairing code and connect outbound — no VPN, no static IPs. Telemetry starts streaming as soon as a machine comes online.
Fleet monitoring, AI support grounded in your manuals and tickets, OTA firmware updates, and branded customer self-service — all from one platform.
Fleet management, protocol builder, widget canvas, customer tenants, knowledge base from manuals and tickets, AI support, and platform administration.
Self-claim devices with pairing codes, live dashboards designed by your manufacturer, FAQ, support tickets, and software downloads — all in your manufacturer's brand.
Whether you’re exploring remote device management for the first time or looking to replace a legacy solution — we’d love to hear about your use case. Get in touch and we’ll schedule a demo tailored to your machines and processes.